Terms and Conditions

Welcome to Laser Cleaning Portugal’s website. By accessing or using this website and our services, you agree to the following terms and conditions. Please read them carefully before engaging with us. If you disagree with any part of these terms, please feel free to reach out to us for further clarification.

1. Definitions

  • Client: Any individual or business engaging Laser Cleaning Portugal for services.
  • Service Provider: Laser Cleaning Portugal, including all authorized personnel and subcontractors.
  • Services: Laser cleaning services offered by Laser Cleaning Portugal for rust, paint, and contaminant removal.

2. Use of Website

  • Information and Content: The content on this website is for general information about our services. Laser Cleaning Portugal reserves the right to modify or update any content at any time.
  • Website Access: We make every effort to ensure the site is available 24/7. However, we are not liable for any temporary unavailability due to technical issues or maintenance.

3. Services Offered

  • Laser Cleaning Portugal provides eco-friendly laser cleaning services designed for precision surface treatment. Specific service details, scope, and estimates will be discussed and agreed upon in a service contract.
  • We use non-abrasive, safe laser technology to remove rust, paint, and contaminants without damaging surfaces. Each client’s needs are unique, and the service details are outlined in the contract.

4. Consultation and Estimates

  • Initial Consultation: Clients can request an initial consultation to discuss service needs, obtain a quote, and review available service options.
  • Estimate Validity: Estimates are valid for 30 days from the date issued and are based on preliminary assessments. Any adjustments to the scope may impact final pricing, which will be clearly communicated.
  • Approval: By accepting the estimate, the Client agrees to the proposed scope, timeline, and payment terms.

5. Booking and Payment Terms

  • Booking Confirmation: Services are booked upon acceptance of the estimate and signing of the service agreement. We recommend advance bookings to secure your preferred schedule.
  • Payment Terms: Payments will take place by bank transfer only and will be accompanied by a legally binding invoice.

 

6. Cancellations and Refunds

  • Client-Initiated Cancellations: Clients may cancel booked services with written notice. A cancellation fee may apply if notice is given less than [X] days before the scheduled date.
  • Provider-Initiated Cancellations: Laser Cleaning Portugal reserves the right to cancel services if access is restricted, unsafe site conditions exist, or in the event of non-payment. We may also cancel or reschedule due to circumstances beyond our control, such as extreme weather or unforeseen technical issues.
  • Refund Policy: Refunds, if applicable, will be issued at the discretion of Laser Cleaning Portugal. Any partial refund will consider the services completed up to the date of cancellation.

7. Health, Safety, and Site Access

  • Safety Protocols: Laser Cleaning Portugal adheres to all health, safety, and environmental standards. Clients must inform us of any specific site hazards or requirements in advance.
  • Access to Site: The Client must ensure that we have adequate access to the property on the scheduled service date. Any access limitations should be communicated beforehand.

8. Equipment and Responsibility

  • Service Provider Equipment: All tools and materials needed for the service are supplied by Laser Cleaning Portugal, unless otherwise specified.
  • Client-Provided Equipment: If client equipment is used, Laser Cleaning Portugal shall not be liable for any resulting damage or issues.

9. Liability Limitations and Indemnification

  • Limited Liability: Laser Cleaning Portugal’s liability shall not exceed the total service amount paid by the Client. We are not liable for any indirect, incidental, or consequential damages except in cases of gross negligence or intentional misconduct.
  • Indemnity: Clients agree to indemnify and hold Laser Cleaning Portugal harmless from any claims, damages, or losses arising from the Client’s breach of these terms or any misuse of the Services.

10. Privacy and Data Security

  • Personal Data: We respect your privacy and only collect personal information when necessary for providing and managing services. Your information will not be shared with third parties unless required by law.
  • Website Data Collection: We do not store or track any personal data or browsing history from visitors to our website. Your visit is entirely anonymous, and no data is retained by us for analytics or other purposes.

11. Intellectual Property

  • Content Ownership: All text, images, logos, and service descriptions on this website are the intellectual property of Laser Cleaning Portugal. Unauthorized use, reproduction, or distribution is prohibited.
  • External Links: Our website may contain links to third-party websites for informational purposes. Laser Cleaning Portugal is not responsible for the content or policies of these external sites.

12. Force Majeure

  • We are not liable for delays or failures in service delivery due to causes beyond our control, including natural disasters, severe weather, strikes, or governmental actions. In such cases, services will be rescheduled at a mutually agreed date.

13. Governing Law and Jurisdiction

  • Applicable Law: These terms, along with any service agreements, are governed by the laws of Portugal.
  • Jurisdiction: Any disputes shall be resolved exclusively in the courts of [City, Portugal].

14. Changes to Terms and Conditions

  • Laser Cleaning Portugal reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our website and services constitutes acceptance of the revised terms.
  • Notification of Changes: For significant updates, we may notify clients directly.

15. Contact Us

For any questions regarding these Terms and Conditions, please reach out:

Laser Cleaning Portugal
Email: info@lasercleaning.pt
Phone: +351 935 427 132
Address: Vale Judau, Loule, 8100-333, Portugal

By using our website and services, you acknowledge and agree to these Terms and Conditions.